Welcome to R Storage • FAQs

FAQ's

Do you offer services for both the household and business customer?
R Storage offers customized storage solutions for both residential and business customers

Does the property offer security?
R Storage takes the protection of our clients seriously and has taken many measures to provide this service. Our facility has secure fencing around the entire facility, an electronic gate with coded access, monitored and archived video surveillance. Our facility also employs strategically placed lighting and random drive throughs.

Are there moving trucks available to use?
R Storage is an Authorized UHaul Dealer and can meet all of your truck rental needs

Do you offer moving supplies such as boxes?
We offer a wide range of boxes, moving blankets, and other packing supplies

What does "on-site" manager mean?
Our Facility Manager lives on site and is available for emergency needs.

Do you have video cameras?
A State of the Art camera system is installed at R Storage. Located at our security gate and throughout the facility, the system has been destined to improve our clients safety and function as a deterrent.

Is access secure at this facility?
Our facility has an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility.

Does unit rental include a lock?
Customers are responsible for obtaining their own locks. This is to insure that only our clients have access to their units. R Storage offers locks for sale upon unit rental.

Do you offer RV/boat/car/motorcycle parking?
R Storage leads Northwest Indiana in outdoor parking spaces for your RV/Boat/Car or other needs. We have designed our facility to meet the secure outdoor storage needs of our residential and business clients.

What is a drive-up unit?
A drive-up unit is an outside unit, located on the first floor of a facility, that gives you the ability to load your belongings directly from a vehicle or truck.

What are the payment terms?
R Storage offers online payment options

Do you accept credit cards?
We accept several major credit cards, including MasterCard®, Visa®, or American Express®.

What sizes are available and how do I pick my size?
We offer a wide range of sizes to accommodate your needs. Sizes range from 5x10, or 50 square feet, to 10x30, or 300 square feet. R Storage employees are trained to help in determining the correct unit size.